Caring for your painted finish piece is an easy process. Simply wipe your piece down with a slightly damp (lint-free) cloth. If you spill water or other substances on the surface, we suggest you wipe it down quickly to prevent it penetrating the timber. To protect the surface from heat, always use a trivet or a coaster underneath hot plates, pans, or mugs. Using felt stoppers when you place decorative objects on the surface, will help to prevent scratches or marks. The use of cleaners, polishes, or abrasive materials may damage the finish of the piece.

If after a couple of years, you feel your piece is looking a little dull, you may choose to wax your piece. We suggest using clear bees wax, which is available at most hardware stores. Timber is a natural product that will respond to its environmental conditions, we recommend you try to avoid sudden extreme variations in temperature. Please feel free to contact us if you need more information.

Caring for your lacquer finish is an easy process as it offers a good protection against stains. For regular care, wipe the surface with a damp (lint-free) cloth. For oil and food stains use a solution of mild dishwashing liquid and water. Wipe stains with the soapy solution and follow with a clean dry cloth. Do not leave liquid to sit on timber surface as it will penetrate and may cause staining.

Timber is a natural product that will respond to its environmental conditions, we recommend you try to avoid sudden extreme variations in temperature. To protect the surface from heat, always use a trivet or a coaster underneath hot plates, pans, or mugs. Using felt stoppers when you place decorative objects on the surface, will help to prevent scratches or marks. The use of cleaners, polishes, or abrasive materials may damage the finish of the piece. Please feel free to contact us if you need more information.

Unfinished timber allows the beauty of the grain to take centre stage. For regular care, wipe the surface with a damp (lint-free) cloth. For oil and food stains use a solution of mild dishwashing liquid and water. Wipe the entire piece down with the soapy solution and follow with a clean dry cloth. Do not leave liquid to sit on the timber surface as it will penetrate and may cause staining. For stubborn stains or scratches, use extra-fine sandpaper (minimum 320 grit) to sand in the direction of the grain.
 
Timber is a natural product that will respond to its environmental conditions, we recommend you try to avoid sudden extreme variations in temperature. To protect the surface from heat, always use a trivet or a coaster underneath hot plates, pans, or mugs. Using felt stoppers when you place decorative objects on the surface, will help to prevent scratches or marks. Please feel free to contact us if you need more information.

Caring for your outdoor timber furniture is an easy process. Left to weather naturally, outdoor timber changes over time, with most fading to a light grey colour as pigments in the surface layer of the wood begin to fade away. For regular care, use a soft-bristle brush and a solution of mild dishwashing liquid and water to remove any dirt. For stubborn stains or scratches, use extra-fine sandpaper (minimum 320 grit) to sand in the direction of the grain.

Timber is a natural product that will respond to its environmental conditions, we recommend you try to avoid placing timber outdoor furniture where there may be pooling of water. Using felt stoppers when you place decorative objects on the surface, will help to prevent scratches or marks. The use of cleaners, polishes, or abrasive materials may damage the finish of the piece. Please feel free to contact us if you need more information.

Rattan is a strong, durable, lightweight and versatile material. Rattan is easy to clean and maintain. For regular care, use a soft-bristle brush to remove any dust that may build up in the fibres. To keep Rattan hydrated, wipe down with a damp (lint-free) cloth every 6 months. Please feel free to contact us if you need more information.

Powder coating applied to metal products requires little maintenance. For regular care, wipe metal with damp (lint-free) cloth to remove any dirt or particles. 

The use of cleaners, polishes, or abrasive materials may damage the finish of the piece. Therefore, we recommend avoiding any harsh solvents. Please feel free to contact us if you need more information.

For our outdoor pieces, the steel is galvanised and powder coated to make sure the surface is resistant and suitable for use in exterior environments.. For regular care, wipe the surface with damp (lint-free) cloth to remove any dirt or particles and leave it to dry.

Powder coating assists with metal protection but it does not prevent corrosion. The use of cleaners, polishes, or abrasive materials may damage the finish of the piece. Therefore, we recommend avoiding any harsh solvents. Please feel free to contact us if you need more information.

Natural stone is known for its unique aesthetic and character. For regular care, wipe the surface with a damp (lint-free) cloth. For oil and food stains use a solution of mild dishwashing liquid and water. Wipe stains with soapy solution and follow with a clean dry cloth. Do not leave liquid to sit on the stone surface as it will penetrate and may cause staining.

To protect the surface from heat, always use a trivet or a coaster underneath hot plates, pans, or mugs. Using felt stoppers when you place decorative objects on the surface, will help to prevent scratches or marks. The use of cleaners, polishes, or abrasive materials may damage the careful finish of the piece. Please feel free to contact us if you need more information.

For furniture with glass surfaces, regularly wipe the surface with a damp (lint-free) cloth. To remove difficult stains, we recommend using a glass cleaner which can be found at all supermarkets and hardware stores. Using felt stoppers when you place decorative objects on the surface, which will help to prevent scratches or marks. Please feel free to contact us if you need more information.

We have carefully chosen our sofa styles because they are refined and extremely comfortable. Regularly vacuum the fabric to remove dust, dirt, and any loose feather. In case spills or stains occur, quickly blot the stains immediately and wipe the area carefully with cold water.

We do not recommend using heavy detergents or spot cleaners as they may damage and / or discolour the fabric. To prolong the life of your upholstery, we recommend using a professional cleaning company. Avoid direct sunlight if possible as this may cause colour change and aging of your fabric.

Please refer to the Care Section on our website for care information specific to your fabric.

To keep your cushions looking full and fluffed, regularly rotate and shape your cushions. Overtime, your cushion filings will settle, and seat foam will soften. Some of our fabrics contain feathers in compartments, and occasionally feather quills can pierce through the covers. They can be removed by pulling the feather.

Please feel free to contact us if you need more information.

Aniline leather is a natural product, and it may incur marks or discrepancy of colour overtime. This is normal and forms part of the leather characteristics and uniqueness.

Regularly wipe your leather with clean, dry cloth on a weekly basis to remove dust and dirt particles. Avoid placing leather products near heat sources or direct sunlight which may cause leather to fade. If you spill water or other substances on the surface, we suggest you dab it quickly with an absorbent paper towel. For difficult stains, we recommend using a professional cleaning company.

Please feel free to contact us if you need more information.

Our outdoor furniture is designed to withstand all weather conditions. Timber, steel, and outdoor fabric will fade overtime and it is natural.

Our outdoor furniture made from Synthetic Fibres and Weaves are designed to withstand all weather conditions. They are UV-resistant and can be left outside all year round. We recommend giving your furniture a quick wash when dirty or every three months with a solution of mild dishwashing liquid and water.

Mould grows in warm, damp places. To remove mould, use a solution of mild dishwashing liquid and water. Wipe mould using a cloth to scrub down the surface and follow with a solution of distilled white vinegar before leaving furniture to air dry for an hour.

Please feel free to contact us if you need more information.

All our furniture is fully fumigated prior to arrival hence pests are unlikely to occur.
To prevent pests or insects, avoid placing furniture where there is moisture as mould and pest usually thrive in these conditions. If you notice pests such as insects or bugs, please contact us.